LPG Gas Shortage Latest News: Thousands of households across India are facing difficulties booking cooking gas cylinders after LPG booking systems began crashing due to an unexpected surge in demand. Consumers using mobile apps, websites, IVRS numbers and WhatsApp channels report repeated errors, failed bookings and cancelled orders.
The sudden spike in booking requests has overloaded the digital infrastructure used by LPG distributors. As a result, many users see the message “server down” while trying to book a refill. In several cities, frustrated consumers have started visiting LPG distributor offices directly, leading to long queues outside gas agencies.
Distributors say the booking system is struggling to handle the unusually high volume of requests.
LPG Gas Shortage Latest News: Massive Spike in LPG Cylinder Bookings
Consumers across multiple states have reported problems while booking LPG cylinders through official platforms. Many say the apps and websites either fail to load or stop responding midway through the booking process.
Some customers have also complained that their bookings were cancelled automatically even after they successfully placed the order. Others say they tried multiple times without success.
Dealers and distributors say the surge in traffic is the main reason behind the outage.
Shashi Kant Sharma, vice-president of the Federation of LPG Distributors of India, said the infrastructure was not designed to handle such a sudden rush.
“The system simply was not built to handle such an enormous rush,” he said.
Because of the disruption, several customers are choosing to visit LPG distributor offices directly to ensure they receive their refill cylinders on time.
LPG Gas Shortage Latest News: Consumers Turn to LPG Agencies for Help
As the online systems remain slow or inaccessible, LPG distributors in many cities have started seeing crowds of customers at their offices. People are standing in long queues to either place refill requests or check the status of existing bookings.
Dealers say the pressure on physical booking counters has increased significantly. Many agencies are trying to handle the rush while continuing regular delivery operations.
Officials expect the system to stabilise once the surge in bookings slows down.
Indane Gas Helpline and Complaint Process
Consumers who use Indane Gas can file complaints through multiple channels if their refill booking fails or delivery gets delayed.
- 1. Toll-Free Number: 1800-2333-555
- 2. LPG Emergency Helpline: 1906
This number operates 24×7 across India for LPG leakage emergencies.
Consumers can also register complaints through the Indian Oil grievance portal. Under the complaint category, users can select “Refill Support Related” and choose sub-options such as:
- Refill Not Delivered At Home
- Delay In Refill Supply
- Cash Memo Not Given
- Refill Booking Cancelled
Customers must enter their mobile number or LPG ID to complete the complaint process.
Bharat Gas Customer Care Number
Consumers using Bharat Gas can contact the company through its dedicated support line.
Customer Care Smartline: 1800 22 4344
This helpline functions as a single-window support system for queries, complaints and feedback related to Bharat Gas services. It also acts as a 24×7 emergency helpline for gas leakage assistance.
HP Gas Helpline for Complaints
Customers facing booking or delivery problems with HP Gas can file complaints through the official grievance portal.
HP Gas Helpline Number: 1800 233 3555
The online complaint system allows consumers to submit queries related to booking failures, refill delays or service issues.
Helpline Numbers for Ujjwala Yojana LPG Users
Consumers who receive LPG connections under the Pradhan Mantri Ujjwala Yojana can use the following helpline numbers for assistance:
- 1800-233-3555 (Toll Free Helpline)
- 1800-266-6696 (Ujjwala Helpline)
These numbers provide support for refill bookings, service complaints and emergency assistance.
LPG Gas Shortage Latest News: Situation May Improve Soon
Industry officials believe the booking platforms will return to normal once the current surge in demand subsides. Until then, consumers may need to rely on helpline numbers or visit distributor offices to ensure their LPG refills are processed.
However, distributors say delivery services are continuing and there is no official confirmation of any nationwide LPG shortage at this stage.
