Manchester Airports Group (MAG) has confirmed a major cyber security incident affecting approximately 8.7 million customers. The data breach involves passengers who interacted with services at Manchester Airport, London Stansted Airport, and East Midlands Airport.
Manchester Airport Cyber Attacked 8.7 Million Customers' Data - Check Current Status, Customer Guidance & What to do If Affected
Manchester Airport Data Breach: Manchester Airports Group (MAG) has confirmed a major cyber attack. An unauthorised third party accessed the personal data of approximately 8.7 million customers. The breach impacted individuals who utilized services at Manchester Airport, London Stansted Airport, and East Midlands Airport. Here’s everything you need to know about the Manchester Airport Data Breach, current status, customer guidance, and more.
Manchester Airports Group (MAG) has confirmed a major cyber security incident affecting approximately 8.7 million customers. The data breach involves passengers who interacted with services at Manchester Airport, London Stansted Airport, and East Midlands Airport.
All flights, check-ins, and airport facilities continue to operate normally. MAG successfully isolated and contained the affected systems. Specialist cybersecurity teams are conducting a full investigation.
Passenger physical safety and aviation security have not been compromised. Information leaked includes customer email addresses, phone numbers, postcodes, and vehicle registrations.
The majority of affected entries are tied to in-terminal WiFi registrations. For most users, only an email address was leaked.
However, no bank details, credit card info, or payment credentials were stolen. MAG does not store financial records on the system that was breached.
The data breach targeted databases associated with specific customer-facing services across the three locations:
In-Airport WiFi sign-ups
Airport car park bookings
Airport lounge reservations
Fast Track security bookings
MAG has already begun contacting affected customers directly via email. If you have reserved parking, lounge access, fast-track passes, or used free airport WiFi at Manchester, Stansted, or East Midlands airports, you should follow this critical safety guidance:
Watch for Phishing: Be alert for deceptive emails, text messages, or phone calls. Scammers may use your name, postcode, or vehicle details to appear legitimate.
Do Not Click Links: Avoid opening attachments or clicking hyperlinks inside unexpected communications.
Verify Requests: MAG will never contact you out of the blue to ask for bank accounts, passwords, or credit card numbers.
No Action Needed on Bookings: All current and upcoming travel or parking bookings remain completely valid. You do not need to cancel or rebook your services.
Report Suspicious activity: Follow standard cyber safety protocols. You can find official mitigation steps on the National Cyber Security Centre Data Breach Guidance resource.
A cyber attack on the Manchester Airports Group (MAG) compromised the personal contact details of 8.7 million passengers, though the incident caused no operational disruption or loss of financial data. While all flights at Manchester, London Stansted, and East Midlands airports continue to operate normally, affected individuals face an increased risk of targeted phishing and scams. Impacted users are being contacted directly, and all travel bookings remain secure.
